Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about booking a taxi in Sri Lanka
Booking is simple! Enter your pickup and drop-off locations in our fare calculator above, select your vehicle type, and click "Book via WhatsApp". You'll be connected directly with our team for instant confirmation. We also accept phone calls and email bookings.
Our rates are transparent with no hidden fees. Please contact us for more details.
Yes! All our drivers are fully licensed by the Sri Lankan government, undergo background checks, and have minimum 5 years of professional driving experience. They speak English and are trained in customer service and safe driving practices.
Absolutely! We offer 24/7 airport pickup and drop-off services at Bandaranaike International Airport (Colombo). Your driver will meet you at arrivals with a name board, help with luggage, and ensure a comfortable journey to your destination.
Yes! We specialize in multi-day tours across Sri Lanka. Choose from our popular packages (Cultural Triangle, Hill Country, Southern Coast) or create a custom itinerary. Multi-day bookings include accommodation for the driver and discounted rates.
We accept cash (LKR or USD), bank transfers, and mobile payments. For advance bookings, we require a 10% deposit. Full payment can be made at the end of your journey. International credit cards accepted for tour packages.
Safety is our priority. All vehicles regular maintenance checks, and comprehensive insurance. Drivers follow traffic rules strictly. We provide 24/7 customer support and share driver details before pickup. Solo female travelers particularly appreciate our safety measures.
Yes, you can cancel or modify bookings up to 24 hours before pickup for a full refund. Please contact us via WhatsApp and we'll do our best to accommodate.
Yes! Child seats are available upon request at no extra charge. We also accommodate wheelchair users, provide extra luggage space, and can arrange stops for medical needs. Just mention your requirements when booking.
We operate nationwide! Popular routes include Colombo, Kandy, Galle, Ella, Nuwara Eliya, Sigiriya, Yala, Negombo, and all major tourist destinations. We also serve remote areas and can arrange custom routes anywhere in Sri Lanka.